Due to the changes in regulations and implementation of the current cleaning standards, as detailed by the CQC, simply providing a clean and manageable surgery is becoming more and more challenging. We have a high level of experience dealing with the regulations and standards required to meet the expectations of the regulatory bodies and your patients. We keep up-to-date with the changes in regulations. Our hands-on management approach allows us to deliver to you a clean, hygienic and compliant product. We are also happy to assist in the completion of your quarterly “Infection Control” reports and always ensure compliance for any pending CQC site compliance inspections. Our staff are constantly monitored and our time keeping attendance system allows us to be “pro-active” instead of “re-active” towards staff absence. Our ISO 9001 certified quality control procedures help us to guarantee the highest standards of cleaning you receive.
How we support our clients:
Staff & Recruitment – We recruit, screen, and fully train our staff to meet the high standards we know you require. Our contract managers personally handle each contract to ensure our staff work to the highest standard of service and deliver an excellence of client care.
Staff Check – Our computerised time recording of our operative’s monitor our cleaners’ attendance so that you receive what you are paying for. Text reports ensure that we can cover any absence before you even know a problem has occurred.
Mobile & emergency cleaners – Our STAFFCHECK ensures that our cleaners are always there for you. Specialist jobs such as carpet cleaning, power washing are undertaken by our operatives who are trained and skilled in this area. We have mobile cleaning services around the areas of Manchester, Leeds, Sheffield and Nottingham
We follow and continue to work on Best Practices in the industry:
I.S.O 9001 – We use a ‘Quality assurance’ certified program, monitoring your cleaners and the overall companies performance. This is verified by the ‘Quality Control Association’.
I.S.O 14001 – We use bio-degradable chemicals and materials wherever possible. We also recycle where possible e.g. containers, clothes, pads. Our ISO 14001 certification proves that we are striving to reduce our impact on the environment.
Tailored Specification – We are prepared to cover ALL your cleaning needs. We will even change your light bulbs if you ask us.
Fully Insured – £10 million third party liability cover (Copy of cover note on all sites). All equipment PAT tested in accordance with HSE regulations.
Health and safety – Full documentation, administered by Hart Owens. A copy of the manual is on all sites including C.O.S.H.H. for chemicals and equipment.
Hands on local management – We are local and use local people. Our Managing Director & Area Managers are easily contactable at all times and are for you.
Value for money – Our competitive prices include our experience, professionalism and service. We will always strive to offer a better service than our competitors and provide our clients with the highest level of satisfaction as possible.
Office – Contract – Commercial – Cleaning Supplies – Retail – Store –School – Janitorial – Hospital
RGS has been our contract cleaning company since December 2012 and during that time have been successful in becoming our main cleaning contractor across the whole of the Medicare Group. They offer an efficient and timely service and have responded to any concerns with professionalism and due diligence and have been instrumental in assisting with Infection Control Audits. Their information, advice and support have been second to none. I would have no hesitation in recommending RGS cleaning and I am happy to discuss this further if required.
RGS has been our contract cleaning company for half our Senior School campus for many years, in fact since April 2007. They have matured well under the leadership of Mr Oliver Guise-Smith and have excellent procedures and records and make every effort to train and equip their staff for the task and environment in hand. I am very happy therefore to recommend RGS to any prospective customer and wish them continuing success with their business.
I am delighted to write to you confirming how pleased we are with the cleaning at our Dealership. As you know my relationship started with your father originally at Lancaster Europa over 18 years ago. Since then RGS and its staff have looked after me and the Dealership maintaining a constant high level of attention to cleaning at the Dealership and when needed are able to give us that extra help easily and without too high price! Thanks to you and all your staff!
Since you took over the cleaning of the above premises in July 2012 I wish to commend you on the high level of service provided. Staff, Service Users and visitors to the centre have commented on how much cleaner and fresher the centre is. RGS staff are always polite and courteous and work well in a professional and unobtrusive way to minimise disruption to service delivery.
We have always received a high quality un-interrupted service. On several occasions RGS helped out with additional cleaning, stripping & sealing, deep cleaning, lifting & shifting, transport, etc. I have no hesitation in giving them my highest recommendation to any company that may be considering using them. Thank you for everything over the years.